AdMetrics
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Privacy Policy

Last updated 29 September 2026

1. Who processes the data

The AdMetrics analytics service (the «Service») is provided by the sole proprietor ERGASHEV ABDUJABBOR ISLOMJON O‘G‘LI (the «Operator»).

  • Tax identification number (PINFL): 51602065920031
  • Country of registration: Republic of Uzbekistan
  • Email: support@admetrics.uz

This policy explains what data the Service receives, for what purpose and on what terms. It applies to the web application app.admetrics.uz, to the AdMetrics integration for amoCRM, to the «AdMetrics — сквозная аналитика» application for Bitrix24 (Bitrix24 Market), and to the AdMetrics integration with Meta advertising accounts (Facebook and Instagram).

2. What data is processed

2.1. Service account data. Employee name, email address, interface language, role and access rights, date of last sign-in.

2.2. Data from the connected CRM. Once the user has explicitly granted access, the Service reads from the connected CRM:

  • amoCRM — deals and their stages, pipelines and statuses, amounts and currencies, lead sources, tasks, the account's user directory, and the customer contact details linked to deals;
  • Bitrix24 — leads and deals (including custom deal fields), their stages and pipelines, amounts and currencies, sources, the names of responsible employees, and the phone numbers and emails stated in leads. The application requests only two portal scopes: CRM (crm) and Users, basic (user_brief).

2.3. Advertising account data. When advertising accounts are connected (Meta and others), the Service reads campaign statistics: spend, impressions, clicks, leads and the related ad identifiers. From Meta the Service requests read-only access only: ads_read to list the ad accounts the user has granted and to read their performance reports, and pages_show_list with pages_read_engagement to resolve the names of the lead forms attached to those ads. The Service does not request ads_management or business_management and therefore cannot change anything in your advertising accounts.

2.4. Technical data. IP address, browser type, request time and error logs — to keep the Service operational and secure.

3. The Service only reads data

AdMetrics is an analytics layer on top of the CRM and the advertising accounts. The Service does not create, modify or delete data in amoCRM, Bitrix24 or Meta advertising accounts: all API calls are read-only. The Service does not manage deals, does not create, edit or pause campaigns, does not send messages to customers, and does not take any action on the user's behalf.

The only technical action in Bitrix24 is subscribing the application to the system events «application uninstalled» and «application updated». It lets the Service stop loading data as soon as the application is removed and does not touch CRM data.

4. Purposes of processing

  • building reports: funnel, conversion, cost per lead, return on ad spend;
  • matching advertising spend against results recorded in the CRM;
  • granting company employees access in line with their permissions;
  • technical support, fault diagnosis and protection against unauthorised access;
  • invoicing and subscription accounting.

Data is not used for advertising, is not sold, and is not passed to third parties for their own purposes.

5. Legal basis

Processing is carried out on the basis of the user's consent, expressed when connecting the integration in amoCRM or installing the application in Bitrix24, and of the agreement for the use of the Service (the User Agreement, in Russian). Access to CRM and advertising account data is granted via the OAuth 2.0 protocol and may be revoked at any time — in amoCRM under Settings → Integrations, by uninstalling the AdMetrics application in Bitrix24, in Meta under Business settings → Integrations → Business integrations, or using the Disconnect button in the AdMetrics dashboard.

6. Storage and protection

  • data is stored on servers accessible only to authorised staff of the Operator;
  • access tokens and keys are stored encrypted;
  • traffic between the browser, the Service, amoCRM, Bitrix24 and Meta is protected by HTTPS;
  • customer contact details are shown partially masked in the interface;
  • each company sees only its own data — data belonging to different companies is isolated.

7. Retention and data deletion

Data is retained for as long as the subscription is active. Once the integration is disconnected, no new data is loaded. After a company stops using the Service, its data is retained for no more than 90 days and is then deleted.

How to delete your data before that period ends:

  1. Revoke access. For the CRM — in the AdMetrics dashboard under Settings → Connections → Disconnect (for Bitrix24 you can also uninstall the AdMetrics application from the portal). For Meta advertising accounts — in Meta under Business settings → Integrations → Business integrations. The Service stops calling your CRM and advertising accounts immediately.
  2. Email support@admetrics.uz with the subject «Data deletion», stating your company name in the Service.
  3. The Operator deletes all of the company's data, including access tokens, and sends confirmation to that address. This is completed within 30 days at most.

8. Disclosure to third parties

The Operator engages infrastructure providers (hosting, backup, email delivery) solely to operate the Service. Data is passed to them to the minimum extent necessary. Otherwise, data is disclosed to third parties only where required by law.

9. User rights

Users have the right to obtain information about the data processed, to request its correction or deletion, and to withdraw consent by disconnecting the integration. Requests are accepted at support@admetrics.uz.

10. Changes to this policy

The current version is always published at admetrics.uz/privacy-en.html. The Operator gives notice of material changes within the Service interface.

11. Contact

Sole proprietor ERGASHEV ABDUJABBOR ISLOMJON O‘G‘LI
PINFL: 51602065920031
Republic of Uzbekistan
Email: support@admetrics.uz